FAQS

Our Dipped Bars are certified Kosher.

When you see ice crystals on top or throughout the container, the possible causes are that the product has melted and refrozen or the product has been in the freezer to long. It is important to note that ice crystals will change the texture and taste of the product.

We deliberately created our flavors to have a coconut taste, and that is the reason we use coconut cream, rather than coconut milk.

On the bottom of each container we have a SELL BY DATE. Our products have a 18 month shelf life under proper freezer conditions.

The shelf life of every Roots product is 45 days after opening.

100% Gluten Free, as we use no flour in any of our flavors.

According to the FDA, coconut is a nut allergen. However, our research concludes that only a very small part of the population is affected by the use of coconut.

If your allergen issues are so severe that any trace of dairy, tree nuts, or eggs can affect your health, we recommend not eating any Roots products. Why? Because our production plant does produce other products that contain dairy, nuts, eggs and soy.

 

Yes. Our product is made with equipment that also processes soy, wheat, dairy, eggs, peanuts and tree nuts.

Our products will be launched nationwide starting in early Fall. Please check back soon for list of locations near you! 

All nutritional information and ingredient declarations are on the Roots container, as well as on the individual products page.

No, but many of our products are certified organic.

All of our Roots products are pasteurized for both safety and taste.

All of our ingredients are certified non-GMO.

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